Help

Support

Answers to common questions, and how to reach us if you need more help.

Have a question, bug report, or feature request?

Email us at shivamkeshri7044@gmail.com — we typically respond within 1–2 business days.

Getting Started

How do I record a journal entry?
Tap the record button on the home screen and start talking. Spoke transcribes your voice as you speak using your phone's built-in speech recognition (on-device on iPhone). Tap again to stop and save the entry.
Do I need to create an account?
No. Spoke works fully without an account. Your entries are stored locally on your device.
Does Spoke work without an internet connection?
Mostly. Browsing, mood tagging, streaks, and search work fully offline. On iPhone, recording and transcription also work offline. On Android, transcription may need a connection unless your phone has Google's offline speech pack installed. The Weekly Mirror needs a connection to generate.

Mood Tracking & AI Summaries

How do I log my mood?
After saving an entry, tag it with a mood emoji. Your mood history builds up over time and is visible in your entry list.
When does my weekly AI summary get generated?
Only when you tap Generate on the Weekly Mirror, Spoke sends the text of the entries you selected to generate a summary of patterns in your entries. You can switch Weekly Mirror off in Settings. Audio is never sent — only transcript text, and only for that one weekly request. See our Privacy Policy for details.

Subscription & Billing

How does the free trial work?
Your first entry is free. After that, you can start a 7-day free trial with full access through the App Store or Google Play. The store asks for payment details up front, but you are not charged until the trial ends — cancel before then and you pay nothing.
How do I cancel my subscription?
Subscriptions are managed through your device's app store account (App Store or Google Play). Open your subscriptions settings there to cancel or change your plan — Spoke does not process payments directly.

Troubleshooting

The app won't open, or gets stuck on the launch screen.
Try closing the app fully and reopening it. If that doesn't help, restart your device, then reinstall the app. If the problem continues, email us with your device model and OS version so we can investigate.
I found a bug or have a feature request.
We'd love to hear about it — email shivamkeshri7044@gmail.com with as much detail as you can share.