Help
Support
Answers to common questions, and how to reach us if you need more help.
Getting Started
How do I record a journal entry?
Tap the record button on the home screen and start talking. Spoke transcribes your voice on-device as you speak. Tap again to stop and save the entry.
Do I need to create an account?
No. Spoke works fully without an account. Your entries are stored locally on your device.
Does Spoke work without an internet connection?
Yes. Recording, transcription, mood tagging, streaks, and search all work fully offline. An internet connection is only needed once a week to generate your AI summary.
Mood Tracking & AI Summaries
How do I log my mood?
After saving an entry, tag it with a mood emoji. Your mood history builds up over time and is visible in your entry list.
When does my weekly AI summary get generated?
Once a week, Spoke sends the text of your recent entries to generate a summary of patterns in your entries. Audio is never sent — only transcript text, and only for that one weekly request. See our
Privacy Policy for details.
Subscription & Billing
How does the free trial work?
New users get a free trial period with full access to premium features. No payment is taken until the trial ends.
How do I cancel my subscription?
Subscriptions are managed through your device's app store account (App Store or Google Play). Open your subscriptions settings there to cancel or change your plan — Spoke does not process payments directly.
Troubleshooting
The app won't open, or gets stuck on the launch screen.
Try closing the app fully and reopening it. If that doesn't help, restart your device, then reinstall the app. If the problem continues, email us with your device model and OS version so we can investigate.
I found a bug or have a feature request.